Return Policy Summary:
Our return policy allows for a 30-day window from the purchase date. Items must be unused and in original packaging for eligibility. Gift cards are non-returnable. Provide a receipt for returns, and refrain from sending items back to the manufacturer. Partial refunds may apply in specific situations, like damaged or late returns.

Refund Process:
Upon inspecting your return, we'll email you the approval or rejection of your refund. Approved refunds will be credited to your original payment method within a specified timeframe.

Late or Missing Refunds:
Check your bank and contact your credit card company if refunds are delayed. For further assistance, email us.

Sale Items, Exchanges, and Gifts:
Regular-priced items qualify for refunds; sale items do not. We exchange only defective or damaged items. Gifts receive a gift credit upon return.

Shipping:
Mail returns to the specified address, covering your own shipping costs. Shipping costs are non-refundable, and for items over £30, use trackable shipping. We can't guarantee receipt of your return based on your location.

To view our full official return policy, please click here.